Donor Engagement Officer

The donor engagement officer (DEO) will help define and implement a donor engagement and retention strategy for the Salem State University annual fund. The DEO is a frontline fundraising position responsible for enhancing donor engagement, securing philanthropic support for Salem State through personal outreach. Utilizing creative communications and data-driven analysis, the DEO will maximize information to engage new donors, renew past donors and upgrade current donors. This role will leverage a range of channels—including video, email, texting, social media, phone, mail and virtual meetings—to cultivate relationships, solicit gifts, and steward donors through individual outreach. The primary focus will be on managing and expanding a portfolio of annual fund donors and prospects, with an emphasis on upgrading gifts and identifying potential major gift contributors.